Information

Pets on Film videos are now on the Vimeo platform. When you buy any of our videos you will receive a download link in your receipt (and in your Pets on Film account), click on this and it will take you directly to Vimeo.

From here you can stream the video on pretty much any device, or if you prefer you can click on the Vimeo Download button (usually bottom right of the video) and save it to your device to watch if you’re off-line from the Internet.

If you experience streaming or download issues, try to get your device nearer to your modem so that the WiFi signal is stronger.

If you bought videos from us in the past you may find our old links are no longer working, use our Contact Us form so that we can send you a new link.

We have also dispensed with the expiry date of your purchase and the limited number of download times. So if you have bought videos from us in the past and want to continue watching them please use our Contact Us form to get in touch so we can find your order and amend it.

If you have any other issues with your video purchases please get in touch so that we can sort the problem out for you. Please use our Contact Us button.